COVID-19 Terms and Conditions
**It is the guests’ responsibility to ensure that they are complying with the latest Government Guidelines**
In the event that you are unable to travel due to COVID-19 restrictions (are in a Tier 3 and/or regional/national lockdown) then a FULL REFUND will be given at any point before check-in (4pm) on the ‘booked’ day of arrival.
For guests 6+ weeks prior to arrival date: your deposit will be refunded in full if you are under Tier 3/lockdown restrictions.
If a member of your party contracts/shows any symptoms of COVID-19 and is required to self-isolate then we must be notified via firstname.lastname@example.org 72hrs in advance of check-in (4pm) on the ‘booked’ day of arrival - you will be offered to move your booking to different dates within the same pricing-season, or alternatively issue you with a voucher to the full value paid. If cancelling between 72hrs – 0hrs in advance of check-in (4pm) on the ‘booked’ day of arrival, a proportionate refund will be issued according to the number of nights re-let (for example if we re-sell 3 out of the 4 booked nights, a 75% refund will be issued to you).
Please note: if any member of the guest party develop any symptom of COVID-19 during their stay, or are contacted by the NHS Test & Trace team, we kindly ask that you do not remain in the barn. The government guidance is that you leave immediately, informing us of your departure and self-isolate at home.